Troubleshooting

Overview

Excelerator is robust software with many years of use.  With over twenty years in the market and 4,000+ licenses sold the product has stood the test of time. 

However with the many different combinations of Hardware, Operating systems. database engines and versions of Microsoft office (see Sage 200 Supported platforms, Sage 1000 Supported Platforms) there are on occasions some issues with Excelerator.  Our Help desk (+44 (0)208 8610610 / support@codis.co.uk) is available during standard UK office hours.

This Section Contains

  1. Accessing module information
  2. View log file
  3. Uninstall